NAES can customize your operating procedures and system descriptions, and simplified operational diagrams. Our experience demonstrates that precisely written, customized operating procedures improve plant reliability, availability, efficiency, and maintainability by enabling plant staff to focus on procedural compliance, thereby minimizing human performance errors. We incorporate OEM recommendations and best practices into a single, comprehensive set of operating guidelines that promote superior performance in all areas of plant operations.

We provide services to cover all your operational needs from Human Factored Operating Procedures, Plant Labeling, and Training Programs to Plant Assessments and Maintenance Instructions.

Power Plant Programs & Procedures

Utilizing our proven assessment tools, we come to your site and assess your existing Operations and Maintenance programs and processes against industry best practices.  We will give you a thorough report that highlights the good and bad to help you identify what is working and areas for improvement.

NAES standard programs can be tailored to the specific needs of our clients. Popular program manuals like our Safety Policy Manual (SMP) can be tailored and licensed for a one-time fee or an optional bi-annual update license.

NAES also offers tools to help manage compliance tracking, action item tracking and access to our library of Best Practices and Lessons Learned on a subscription basis.

A good labeling system will not only keep your plant looking organized, it will significantly reduce confusion, costly mistakes, and prevent accidents so that your plant can operate efficiently and most importantly, safely.

NAES will come to your site and label your equipment and processes.  We will provide the engineering, material, and labor necessary to label plant piping and equipment per your plant drawings. A plant with good pipe labeling will be able to instantly tell you all you need to know about pipe content, direction of flow, and whether the contents are hazardous or safe. Good labeling also serves as a great training tool for future generations of operators and maintenance personnel. Here is how we can help improving your plant piping and equipment labeling.

Piping Identification and Labeling

We study complex piping diagrams, 3D pipe models, and isometric drawings, perform walk-downs to capture details for the current plant configuration. We then generate customized piping labels and place markers to optimize piping indication.

  • Label and pipe markers meeting ANSI/ASME A13.1 pipe labeling requirements;
  • Clear flow directions indicated by arrows at one or both ends of the label;
  • Labels are visible from the point of normal approach
  • Near valves, flanges and changes in pipe directions;
  • Both sides of ceiling, wall or floor penetrations;
  • On straight pipe runs, every 50 feet.

Equipment Labeling and Tagging

We take complex piping/instrumentation documents and one-line electrical drawings and build the necessary database to identify plant equipment and components. Proper labels or tags are then custom made to suit each application for each components and equipment.

  • We only use industrial grade labels and stickers ensuring long lasting service.
  • Laser engraving service to produce barcodes, QR codes, or printing Asset IDs on durable anodized aluminum tags.

Our Operations Analysts are certified procedure writers through the Procedure Professionals Association (PPA).  This means they have all been trained to industry recognized standards in procedure writing which emphasizes reducing human factored errors. 

Human-Factored operating procedures improve plant safety, reliability, availability, and protect the value of your assets. We've provided procedures for more than 230 power facilities. Well-developed system descriptions tailored to your site expedite training by providing a single source of reference for all the equipment on site.

We will help you revise your existing operating procedures or create new operating procedures for your plant.  We also develop Emergency Operating Procedures and System Descriptions with the same exacting standards.

Operating Procedures

Starting with reference material or an on-site visit, we can develop operating procedures that suit your plant configuration for all conditions. Alternatively, we can update your existing operating procedures to meet current needs. NAES writes procedures to Procedure Professional’s Association (PPA) standards to attain maximum error reduction during performance. Topics covered can include the following:

  • Integrated Plant Startup and Shutdown for all configurations
  • Individual System Startup, Normal Operations, and Shutdown
  • Off-Normal/Emergency Operations
  • Valve Lineup and Electrical Lineup Checklists

System Descriptions

We can consolidate your equipment manuals or update existing system descriptions to concise, easy-to-reference system descriptions to support the operating procedures. Topics covered can include the following:

  • Full listing of supporting drawings and references
  • System overview including flow paths and system interfaces
  • Major equipment and component details
  • Control and protection functions

Well-documented maintenance instructions not only improve plant safety, reliability and availability but they also protect the value of your assets. We provided current, accurate maintenance instructions for various technologies such as coal, gas, liquid fuel, hydro, renewables (solar, wind, geothermal),  waste-to-energy, as well as other power generating platforms.

Our Operations Analysts are experienced in reviewing plant equipment to help develop maintenance instructions for your facility.  They often work with NAES Maintenance Support Services to help develop these for your Computerized Maintenance Management System (CMMS).

The technical complexity of a power generating facility, its integration of systems and control functions, and the capital expenses associated with its construction and operation dictate that methods be developed that ensure plant operability is sustained during the conduct of maintenance.  It is also important that no system or component damage results from the maintenance performed. To ensure this, NAES can create comprehensive maintenance instructions to support the proper maintenance of all plant equipment.

History has shown that power plants with the best maintenance programs are operated and maintained using a formal structure of maintenance instructions. Formal written maintenance instructions can be developed for and used in accomplishing every maintenance requirement in the plant. This includes Reliability Centered Maintenance (RCM) programs, and predictive, preventive and corrective maintenance requirements.

Maintenance Instructions (MI) Process

We start by conducting site walk-downs and interviewing staff to capture details for the current plant configuration. We then generate customized maintenance instructions that incorporate OEM recommendations and best practices for your asset:

- Our experienced and highly trained Operations Analysts and Project Managers, create draft maintenance instructions utilizing Procedure Professional Association (PPA) core principles.

- Our team then solicits feedback on the draft documents from your plant staff to capture even more detail and generate excellent comprehensive final maintenance instructions for your team.

Training & Qualifications


At NAES, we believe a well-trained staff is one of a power plant’s greatest assets. We offer Training Manual Procedures to establish the required level of knowledge and proficiency for positions at each facility. These procedures can be tailored for each plant position.


It is important to qualify your staff to ensure they are equipped to operate in their positions. Qualification cards are included in our Training Policy Manuals (TMPs).

The qualification cards can be customized to system/equipment specific. They can also be uploaded into a Learning Management System and delivered to the student in an interactive electronic format

as a curriculum that encompasses Web Based Training Lessons and associated Exams to cover the foundational basics. Plant specific materials such as Operating Procedures, System Descriptions, Vendor Training Materials, etc. can be included as well. There is also the capability to create plant specific exams that are administered and graded electronically.


System Descriptions are vital components for a reliable, safe, and efficient power plant operation. These SDs allow new operators to learn the different plant systems and their capabilities quickly and easily.

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