Power Plant O&M Services

NAES Operations and Maintenance Support Services provide customized plant programs that ensure safe, reliable and cost-effective operations. We incorporate OEM recommendations and our own best practices into a single, comprehensive set of operating guidelines that promote superior performance.

Our Plant Assessment Programs range from a single person performing an O&M review to a multi-person team reviewing all aspects of a facility’s programs and procedures. We update and digitize plant drawings, operating procedures and system descriptions, creating a modern electronic library to support plant operations. We can evaluate your current Training and Qualification program or develop a new one to help develop your employees to safely operate and maintain your facility.

We analyze your current Maintenance Program, provide recommendations for improvements in effectiveness of your program and perform work management system review. We also provide support with your initial Maintenance Program development for new facilities and new sites. We develop Human Factored Maintenance Instructions utilizing your plant documentation and equipment lists, supporting Reliability Centered Maintenance (RCM) program, predictive, preventive and corrective maintenance requirements. We offer outage management services from planning to completion and reporting.

With an extensive fleet of over 150 power plants across North America, we use our first-hand industry knowledge to develop optimal strategies for our customers.

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Pat Ombrellaro

Pat Ombrellaro

VP, Sales

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Utilizing  our  proven  assessment  tools,  we  come  to  your  site  and assess your existing programs and processes against industry best practices.  We will give you a thorough report that highlights the good and bad to help you identify what is working and areas for improvement.

O&M Assessment

  • Our most basic assessment offering is to review Operations and Maintenance programs for your facility.
  • NAES personnel review Operations and/or Maintenance programs and Procedures.
  • We will provide a gap analysis of your program against industry best practices.

Operational Excellence Review

  • An OER is an interactive process between NAES and our client to evaluate a facility’s operational excellence.
  • NAES personnel review plant programs and procedures against industry standards: Safety, Environmental, NERC, Operations, Maintenance, Administrative & Management
  • The process is flexible and tailored to the need of the client.
  • The OER process ranges from a single person performing an Operations and Maintenance review to a multi-person team reviewing all aspects of a facilities programs and procedures.
  • We will provide a detailed OER report which includes a summary of findings and a detailed action item list.

Culture Survey

  • Utilizing the Denison Organizational Culture Survey method, we will survey your team and provide a report and guidance on methods to improve your organizational culture.

Human-Factored operating procedures improve plant safety, reliability, availability, and protect the value of your assets. We’ve provided procedures for more than 230 power facilities.

Well-developed system descriptions tailored to your site expedite training by providing a single source of reference for all the equipment on site.

Operating Procedures 

Starting with reference material or an on-site visit, we can develop operating procedures that suit your plant configuration for all conditions. Alternatively, we can update your existing operating procedures to meet current needs. NAES writes procedures to Procedure Professional’s Association (PPA) standards to attain maximum error reduction during performance. Topics covered can include the following:

  • Integrated Plant Startup and Shutdown for all configurations
  • Individual System Startup, Normal Operations, and Shutdown
  • Off-Normal/Emergency Operations
  • Valve Lineup and Electrical Lineup Checklists

System Descriptions 

We can consolidate your equipment manuals or update existing system descriptions to concise, easy-to-reference system descriptions to support the operating procedures. Topics covered can include the following:

  • Full listing of supporting drawings and references
  • System overview including flow paths and system interfaces
  • Major equipment and component details
  • Control and protection functions
  • Alarm lists with setpoints

A good labeling system will not only keep your plant looking organized, it will significantly reduce confusion, costly mistakes, and prevent accidents so that your plant can operate efficiently and most importantly, safely. 

A plant with good pipe labeling will be able to instantly tell you all you need to know about pipe content, direction of flow, and whether the contents are hazardous or safe. 

Good labeling also serves as a great training tool for future generations of operators and maintenance personnel. 

Here is how we can help improving your plant piping and equipment labeling.

Piping Identification and Labeling

We study complex piping diagrams, 3D pipe models, and isometric drawings, perform walk-downs to capture details for the current plant configuration. We then generate customized piping labels and place markers to optimize piping indication. 

  • Label and pipe markers meeting ANSI/ASME A13.1 pipe labeling requirements;
  • Clear flow directions indicated by arrows at one or both ends of the label;
  • Labels are visible from the point of normal approach
  • Near valves, flanges and changes in pipe directions;
  • Both sides of ceiling, wall or floor penetrations;
  • On straight pipe runs, every 50 feet.

Equipment Labeling and Tagging 

We take complex piping/instrumentation documents and one-line electrical drawings and build the necessary database to identify plant equipment and components. Proper labels or tags are then custom made to suit each application for each components and equipment.

  • We only use industrial grade labels and stickers ensuring long lasting service.
  • Laser engraving service to produce barcodes, QR codes, or printing Asset IDs on durable anodized aluminum tags.

At NAES, we believe a well-trained staff is one of a facility’s greatest assets.  We offer Training Manual Procedures (TMP) to establish the required level of knowledge and proficiency for positions at each facility. These procedures can be tailored for each Operation and Maintenance position.

Qualification Program

  • O&M Specialists evaluate your current Training and Qualification program or develop a new one to help develop your employees to safely operate and maintain your facility.
  • Qualification cards for your Operations and Maintenance staff are included in our Training Policy Manual.
  • Qualifications are customized to system/equipment specific. 
  • Plant specific materials such as Operating Procedures, System Descriptions, Vendor Training Materials, etc. can be included as part of the training curriculum. 
  • There is also the capability to create plant specific exams that are administered and graded electronically.

Training Programs

  • NAES offers and manages a Learning Management System and delivered to the student in an interactive electronic format as a curriculum that encompasses Web Based Training Lessons and associated Exams to cover the foundational basics. 
  • Continued Training programs and Requalification Programs are available to maintain the high level of knowledge necessary.

A well conducted Maintenance Review is the initial step toward improving plant safety, reliability, availability, and protecting the value of your assets.

Improvement opportunities on maintenance programs and maintenance practices can be identified through GAP analysis and benchmarking against power industry and reliability standards.

Maintenance Review Process

  • Our O&M Specialists and Engineers coordinate with your maintenance team to collect your facility’s Maintenance Program data.
  • NAES O&M Specialists and Engineers perform the Maintenance Review utilizing a blended approach following OEM recommendations with a Reliability-Centered Maintenance analysis, satisfying predictive, preventive and corrective maintenance requirements.
  • Based upon our findings, report recommendations on developing or improving your Maintenance Program based on industry Best Practices and Lessons Learned.

Human-Factored maintenance instructions improve plant safety, reliability, availability, and protect the value of your assets. We provide maintenance instructions for various technologies such as gas, coal, liquid fuel, hydro, renewables (solar, wind, geothermal), and waste-to-energy.

Power plants with the best maintenance programs are operated and maintained using a formal set of maintenance instructions.  Written maintenance instructions can be developed to support Reliability Centered Maintenance (RCM) program, predictive, preventive and corrective maintenance requirements.

Maintenance Review (MI) Process

  • Our O&M Specialists and Engineers coordinate collection of your facility’s Maintenance Program data, OR assist in initial Maintenance Program development
  • NAES O&M Specialists and Engineers perform the Maintenance Review utilizing a blended approach following OEM recommendations with a Reliability-Centered Maintenance analysis, satisfying predictive, preventive and corrective maintenance requirements.
  • Based upon our findings, report recommendations on developing or improving your Maintenance Program.

Maintenance Instructions (MI) Process

  • We start by conducting site walk-downs, reviewing equipment technical manuals, and interviewing staff to capture details for the current plant configuration.
  • Our O&M Specialists and Project Managers create draft maintenance instructions that incorporate OEM recommendations and best practices for your asset utilizing Procedure Professional Association (PPA) writing principles for human-factored performance of maintenance tasks.
  • Our team solicits feedback on the draft documents from your plant staff to capture even more detail and generate a final revision of the maintenance instructions for your plant.

Perhaps you’ve just started planning for a plant outage, you are in the middle of outage planning, or have found yourself in an unplanned plant shutdown, NAES has the expertise to help. Our outage management team has significant experience handling planned and unplanned outages for all plant equipment. Let us help support you through the outage process. Running an outage requires a specialized set of experience, skills and processes. NAES Outage team can support you from the early stages of planning through final execution.

How We Can Help

A typical three-to-four-week outage can consume 50% of your plant’s annual maintenance budget. When an outage does not go as planned, it can cost approximately $50,000 to $100,000 in lost energy sales. Outages require significant time and attention — NAES Outage Management can support with our team of experts.

List of Services

  • Scheduling
  • Work Scope Planning
  • Budget Planning
  • Parts List Development
  • Onsite Management
  • Outage Reporting

NAES Standards

  • Project Management & Coordination
  • Safety
  • Document Control
  • Scheduling & Reporting
  • Quality & Consistency

Make Your Outage a Success

Let NAES and their internationally renowned bench of engineers and project managers guide you through your outage, planned or unplanned. Regardless of which stage of the outage process, NAES can support. Not only can you save time and money, the NAES team will position you to have an outage that will have minimal challenges with flawless planning, execution and reporting.

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