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NAES Grid Operations

Grid Management and Transmission Excellence

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Balancing Authority

Partnering with IPPs and Electric Utilities

Ensuring power generation facilities operate within their designated output parameters.

Financial Performance

Risk Management

By enhancing plant profitability and reducing risk and compliance exposure, NAES directly contributes to the financial health and regulatory compliance of power generators and utilities.

Uninterrupted Availability

Predictive & Preventive Maintenance

These programs are designed to ensure the health and integrity of the transmission network, preventing outages and downtime through both routine care and advanced predictive analytics.

Grid Operations Services

NAES’s grid operations experts work to increase client financial performance and reduce client risk by ensuring a consistent and reliable power supply.

At NAES, we’re not a one-trick pony.  While operating primarily as a balancing authority for independent power producers (IPPs) and electric utilities, our certified transmission specialists provide a range of services:

  • Energcy accounting
  • Demand response dispatching
  • Load forecasting,
  • Supply portfolio management
  • Advanced scheduling
  • Energy-tagging and reconciliation

And we do it across the breadth of energy sources:

  • Solar
  • Wind
  • Fossil Fuels

Transmission Operations

At the Forefront of Efficient Power Transmission

NAES’s Energy Management System (EMS) empowers clients with real-time visibility into their transmission infrastructure by monitoring breaker status, voltage, megawatt (MW), and megavolt-ampere reactive (MVar) flow.

Our team actively collaborates with Independent System Operators (ISOs), neighboring Transmission Operators, Balancing Authorities, and our clients to ensure seamless coordination in modeling, planning, and executing switching orders. This integrated approach enhances operational reliability and efficiency across the power transmission network.

Transmission Operations
Transmission Maintenance

Transmission Maintenance

Ensuring Continuous Power with Precision Maintenance

NAES’s Energy Services team offers comprehensive O&M Services for the transmission and distribution industry, subcontracting to qualified maintenance providers where necessary for proper field maintenance and emergency response. Our services include:

  • I24/7 Project Oversight. NAES provides 24/7 project management support of transmission and distribution assets.
  • IPreventive Maintenance. We provide routine inspections and maintenance to keep transmission facilities and equipment in proper working order and prevent outages.
  • ICorrective Maintenance. NAES quickly and efficiently repairs any damage to transmission and distribution assets to minimize downtime.
  • IEmergency Response. Through our 24/7 project oversight, we provide round-the-clock emergency response to ensure that emergency events are promptly addressed and rectified.

MOC & LCC

Superior Coordination and Dispatch through MOC & LCC

NAES’ Market Operation Center (MOC) and Local Control Center (LCC) services deliver 24/7 real-time monitoring and dispatch of generation and transmission assets within the PJM Interconnection. Staffed exclusively by PJM-certified system operators, our centers serve as a single point of contact for all PJM reliability-related communications and actions. We handle generation and transmission outage coordination, ensure accurate and timely data reporting, and support system restoration efforts as required by PJM protocols.

Our MOC and LCC operations are designed to ensure NERC and PJM compliance, providing our clients with seamless integration into PJM’s reliability framework. With a focus on operational excellence and regulatory adherence, we assist in the preparation and execution of switching orders, manage telemetry and ICCP data integrity, and maintain proactive communication with PJM, Transmission Owners, and other Balancing Authorities. This allows our clients to maintain system reliability while optimizing market participation and minimizing operational risk.

MOC & LCC
Balancing Authority

Balancing Authority

Ensuring Seamless Balance in Power Transmission

NAES has achieved groundbreaking success in establishing effective and cost-efficient Balancing Authorities (BAs) across the North American Electric Reliability Corporation (NERC) footprint. By tailoring our BA services to specific operational models—such as Generation-only, Load-only, and Wind-only configurations—we provide clients with flexible, streamlined solutions that enhance reliability and regulatory compliance without the overhead typically associated with traditional BAs.

Our approach enables asset owners to retain operational autonomy while meeting all NERC and Regional Entity requirements for balancing and frequency control. Our BA services include real-time monitoring, Area Control Error (ACE) management, interchange scheduling, and full integration with Reliability Coordinators and neighboring BAs. This model is particularly beneficial for renewable developers, independent power producers, and industrial load entities looking to reduce cost, mitigate risk, and simplify their participation in the bulk electric system.

Specific to Your Needs

Unlock Your Facility’s Full Potential

The difference between leading and lagging often hinges on the operational excellence and maintenance efficiency of your facilities.

This is where NAES transforms your challenges into opportunities. Our team of experts brings a wealth of industry experience and a proven track record of enhancing performance across a wide array of energy facilities.

Contact a service expert today.

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Statement of Qualifications

The NAES Difference

Explore how we can elevate your operations by downloading our Statement of Qualifications (SOQ). This comprehensive guide provides an overview of our services, expertise, and the value we bring to facilities like yours. It’s a hassle-free way to learn more about our approach to operations and maintenance

Get Your Download

From Our Clients

Testimonials

Andy Cofas

Senior Plant Manager | AECI New Madrid
I wanted to express our appreciation for the support provided by NAES during our recent maintenance outage at the New Madrid Power Plant. The experience and knowledge your team brought to the table were invaluable in ensuring a successful outage. Their ability to work with multiple contractors while representing the interests of the utility played a significant role in the overall success of the project. We would be glad to have NAES onsite again if the need arises for future outage or project management.

Gary Willer

Plant Manager | Indiantown

I cannot express how much [Sean] helped me through the process…he was intimately familiar with the evidence required to meet this obligation…I want to commend Sean for the help he provided.

Michael Sisk

Oklahoma Cogeneration
The support from the group has been timely and impressive.

Frank Schneider

Kelson Energy Dogwood
The NAES Compliance Staff was very responsive to evidence requests and also responded in a timely manner. The staff was present and engaged throughout the audit process, and NAES exhibits a strong culture of compliance.

John Hutson

Orange Grove
Andrew Markle is an outstanding and invaluable asset to the NAES team. He has once again helped me out in short notice support. He provides excellent high quality timely support…you cannot operate power plants today in an excellent industry-leading manner, without support from people like Andrew.

Eric Ratliff

Plant Engineer Middletown Energy Center
NAES NERC Services has been invaluable during the development and implementation of the NERC Compliance program at MEC. The ongoing support that NAES NERC provides is excellent. NAES NERC keeps up to date on all new NERC standards, data request, reporting deadlines etc. for the specific plant requirements and ensures the plant maintains compliance. NAES NERC support is a resource that we can always count on to help us maintain the highest level of compliance with all NERC requirements.

Don Atwood

Benson Power
Particular thanks to Pam B who could not have had any idea of what she was committing to when she agreed to lead the permitting effort on our behalf. You deserve a purple heart for this one.

David Wiker

Vice President Bibb
These daily reports you are providing are great. I couldn’t be more informed if I was on-site. Thank-you for your good work. It is really appreciated.

John O'Rourke

Plant Manager Mid-CT Resource Recovery
Thank you very much for your time and expertise in guiding the team with this RCA. You did a tremendous job with this RCA in a relatively small window while the facility was in a major outage…On behalf of the team and the facility, again, thank you very much for all your help. It is most appreciated.

Anonymous Client

CEO and Manager
Having Brian [Beatty] here has been extremely helpful during a chaotic evolution for us.

Russ Hartness

Director, Staffing Services NAES Corporation
There is nothing more important in life other than trust and integrity. It defines the good against the bad. Our clients need to know NAES is always out to do the right thing!

Darrin Fost & Dan Persgard

Watson Cogen
On behalf of the Watson Cogeneration Company, we would like to thank you for all of the guidance and wisdom you have showed with us over the years…thanks again for your positive energy, genuineness, dedication and support.

Dave Miller

First Energy
I did not expect the fast response I received from NAES. You get an A+.

John Kersch

Engineering Manager Carneys Point
Thanks for all the help during the outage. Gregg did a great job covering the second shift for both engineering and other plant support contractors working on the backshift. He was thorough, had great input, and was keenly aware of safety.

Michael Reado

Noranda
It was a pleasure. You guys are first rate. It was great working with you!!

Brian Fitzgerald

Professional Engineer Wabash Valley Power
I appreciate all your work over the last few weeks in supporting the Highland outage. Your work was a big factor in the success of the outage.

Rick Shackleford

NAES
It has been my pleasure to work with you this year. You and your [engineering] group are a class act in every respect.

John Klopp

Plant Manager CPV
I appreciate the effort you put in to do such a close reading of the draft QA/QC Manual. Your comments and markups will result in a better final product.

Jason Fournier

Vice President, Power Services NAES
I heard glowing praise from our client for your outage management work at T-Power.

Success Stories

Case Studies

DCI & ACI Systems Installations

NAES Power Contractors (NPC) installed a new Dry Sorbent Injection (DSI) system and an Activated Carbon Injection (ACI) system at a major coal-fired generating station owned by a cooperative in the Midwest as part of a regional air-quality project. The project supported the U.S. Environmental Protection Agency’s (EPA’s) new Mercury…

Air Preheater Rebuild

NAES Power Contractors (NPC) rebuilt an Alstom air preheater at an 850 MW coal-fired plant. NPC worked around the clock for three weeks to expedite the unit’s return to service. The team built temporary shelters to keep the major weather from impeding the work and coordinated with client representatives for…

Conemaugh ESP Rebuild

NAES Power Contractors (NPC) had responsibility for site management, craft labor and directing subcontractors for this $31 million-plus project at the 1,800 MW Conemaugh Generating Station. NPC s upplied and installed new electrostatic precipitator (ESP) internals for Units 1 and 2 (four boxes total) during two power outages.

Colstrip Power Plant

NAES Power Contractors has provided ongoing maintenance, modification and construction at the 2,218 MW Colstrip facility since 1988, including services during normal operating periods, scheduled outages and unscheduled outages. NPC provided the same services at the 154 MW Corette facility from 1988 until its closure in 2015.

AMP – Fremont Energy Center

AMP Fremont is a 540 MW nominal load 2 x 1 natural gas fired generating station with 163 MW of duct-firing capacity. American Municipal Power (AMP) and its members self-operate several electric plants. However, for its first combined-cycle gas turbine facility – the 703 MW Fremont Energy Center in northwestern…

Elwood Energy

The largest simple cycle plant in the US, Elwood consists of 9 GE Frame 7FA combustion turbines. The facility is a full merchant power as of Spring 2017 with 15 full-time employees covering 24/7. Elwood, Illinois: NAES Environmental Services was responsible for successfully permitting the addition of Blackstart engines and low…

Mid-Connecticut

Connecticut’s Materials Innovation and Recycling Authority (MIRA) facility presents a triple challenge to an operator, in that its three discrete units – a Waste Processing Facility (WPF), a Power Block Facility (PBF) and an auxiliary Jet Turbine Facility (JTF) – each require a separate operating plan. ‘NAES Safe’ Program Turns…

Minnesota River Station

49 MW dual-fuel natural gas and oil plant that consists of an electric generation plant and a distribution substation located in Chaska, Minnesota. The facility sits on seven acres approximately 500 feet from the Minnesota River. Dry Air Injection System Solves Humidity-RelatedElectrical Problem at MMPA Minnesota River      By Bob Burchfield –…

Shady Point

NAES Environmental serviced a 320 MW coal-fired cogeneration plant in the mid-west, which utilizes four coal-fired circulation fluidized bed (CFB) boilers and two steam turbines and their respective generators. The facility controls NOx and SO2 emissions with CFB boiler technology. The addition of limestone into the boilers reduces the SO2 emissions while low…